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FAQS / Tenants
FAQS / Owners

Do tenants have to pay a bond and if so how much?

Who looks after the bond while the property is rented?

Can a bond be claimed before the tenants move out?

Can a bond be transferred to another property?

Is the bond increased when the rent is increased?

When is rent due?

How much notice should I get if my rent is increased?

When can a tenancy be terminated?

What happens if the lease is broken?

What is classed as an emergency repair?

How many times, within a year can the property be inspected?

Are the tenants allowed to keep pets?

How much can I rent my property out for?

How long will it take me to find tenants?

Do I have to sign any paperwork?

What do you mean by excessive rent?

Can I manage my property myself?

How do you calculate how much rent is paid to the owner?

What is classed as an emergency repair?

A burst water service
Blocked or broken lavatory system
Serious roof leak
Gas leak
Electrical fault
Flooding or flood damage
Storm or fire damage
Breakdown in supply of water, gas or electricity
Breakdown of any essential service such as hot water, stove, heating or cooling
Any fault with renders the property unsafe or not secure
Any fault which may cause serious injury to the occupants